Microsoft Advertising Support Role Interview Questions
Latest sql queries, troubleshooting, data analysis, customer support interview questions curated by our community related to microsoft advertising support role interview questions
* Note: The following interview questions and tips were generated from an actual job description that one of our candidates practiced on.
- Interview Created: February 02, 2025
- Last Updated: February 02, 2025 05:25 PM
- Can you describe your experience in providing Tier 3 technical support?
- How do you approach troubleshooting complex issues on the Microsoft Advertising platform?
- What tools do you use to analyze and visualize large datasets?
- Can you provide an example of a complex issue you resolved and the steps you took?
- How do you create and execute SQL queries effectively?
- Describe your experience with custom Cosmos scripts and data bricks.
- How would you handle a situation where an escalation is not resolved within the SLA?
- What strategies do you use to communicate technical solutions to non-technical stakeholders?
- Can you explain how you review customer website code for debugging purposes?
- How do you ensure accurate documentation of troubleshooting and product knowledge?
- Describe your experience collaborating with engineering teams for issue resolution.
- How do you identify and report systemic issues and trends in the platform?
Practice Interview Questions
Tips To Succeed In This Interview
- Research the Microsoft Advertising platform and its key features thoroughly.- Familiarize yourself with common SQL commands and troubleshooting techniques.
- Prepare specific examples from your past experience that highlight your problem-solving skills.
- Practice explaining technical concepts in simple terms to demonstrate your ability to communicate with non-technical audiences.
- Be ready to discuss your experience with data visualization tools like Excel and Power BI.
- Demonstrate your understanding of SLAs and how to manage escalations effectively.
- Highlight your experience with coding and debugging website issues during the interview.
- Prepare questions to ask the interviewer about team dynamics and challenges they face.
- Stay calm under pressure and show your ability to prioritize tasks during complex troubleshooting.
- Dress professionally and maintain a positive attitude throughout the interview.
Overview & Useful Information
To excel in this interview, focus on showcasing both your technical prowess and interpersonal skills. Start by demonstrating your knowledge of the Microsoft Advertising platform and the specific technologies mentioned in the job description. Highlight instances from your past roles that illustrate your problem-solving capabilities and your aptitude for managing complex technical challenges. Likewise, emphasize your ability to communicate effectively with different stakeholders, particularly in translating technical jargon into layman’s terms. Ensure you can articulate your experience with SQL querying and data visualization, as well as your ability to work collaboratively with engineering teams. Lastly, prepare a few intelligent questions about the role or the team to show your genuine interest in the position and the company culture.
Good Luck!