Human Resource Interview

Introduction Question(s) & Actual Evaluation

* Please note that the following answer(s) are just sample answers from one of our candidates. It doesn't mean that it's the correct or wrong answer.
Please refer to the evaluation for more insight.

Classification: Human Resource

Topic(s): Introduction

Interview Question:

Can you please introduce yourself and give us a brief overview of your background and experience in human resources?

Candidate's Answer:

Hello hello hi my name is Mark Christian Manalo and Javier you can call me ma and I'm from Cavite before Cavite I'm 24 years of age and maybe hiking swimming and basically everything that that includes traveling yeah and regarding with my background they used to work before in BPO company and what I did there is basically a customer service and sales and I'm supposed to position I used to be a sales representative or two years and my job includes giving information especially on the product and the plants and also helping the customers through their bills and also with a permissions that is under the products and services that are that they are getting from the company so

AI Evaluation:

Your answer provides a basic introduction about yourself, but it lacks clarity, structure, and relevance to the human resources field. Here's a breakdown of your response:

1. Clarity and Structure: Your introduction jumps between personal details (age, hobbies) and professional experiences without clear transitions. This can make it hard for the listener to follow.

2. Relevance to HR: While you describe your experience in a BPO (Business Process Outsourcing) role, which is helpful, you do not clearly connect how this experience relates to human resources. In HR, skills such as communication, problem-solving, and an understanding of employee relations are crucial.

3. Professionalism: Using "hello hello hi" and referring to yourself as "ma" is overly casual for an interview setting. It’s important to maintain a level of professionalism.

4. Completeness: You should mention any specific HR-related experiences or education if applicable. If your BPO experience included handling HR functions (e.g., recruitment, training, conflict resolution), those details would enhance your answer.

To improve your response, consider the following structure:

- Start with your name and a brief professional tagline (e.g., "I have a background in customer service with a growing interest in human resources").
- Summarize your relevant experience, focusing on skills that apply to HR (e.g., communication, conflict resolution).
- Mention any HR-related education or certifications if applicable.
- Conclude with a statement about your passion for HR and what you hope to bring to the role.

Your revised answer might look something like this:

"Hello, my name is Mark Christian Manalo and Javier, and I have a background in customer service from my time working at a BPO company. During my two years as a sales representative, I honed my communication skills and learned how to effectively manage customer relations, which I believe are critical in human resources. I'm particularly interested in how I can contribute to employee satisfaction and organizational culture. I’m excited about the prospect of applying my skills in a human resources role."

Rating: 2/5. Your answer has potential but requires more structure and relevance to HR.

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